How to Handle Refunds, Returns, and Complaints in a Tyre Shop (Without Losing the Customer)
Refunds and complaints aren’t the end of a customer relationship. Done right, they’re a second chance to build trust and loyalty in your tyre shop.
Refunds and complaints aren’t the end of a customer relationship. Done right, they’re a second chance to build trust and loyalty in your tyre shop.
Returns and complaints cost you more than money — they damage your reputation. This post shows how tyre shops can prevent tyre comebacks before they happen.