How to Handle Refunds, Returns, and Complaints in a Tyre Shop (Without Losing the Customer)
Refunds and complaints aren’t the end of a customer relationship. Done right, they’re a second chance to build trust and loyalty in your tyre shop.
Refunds and complaints aren’t the end of a customer relationship. Done right, they’re a second chance to build trust and loyalty in your tyre shop.
Some garages charge £15 for a puncture repair. Others do it for free. Here’s how to decide what works best for your tyre shop or mobile fitting business.
Not every garage is quiet. Learn why some tyre businesses are busier than ever — and how to apply the same habits to grow your sales.
You don’t need to stock every tyre brand. This guide helps tyre shops, mechanics, and fitters pick the right mix of brands for their market.
Constantly undercutting on price? Here’s how to know if you’re charging too little for tyres — and what you can do to fix it (without losing trade).
etting fair but profitable prices is key for tyre businesses. Learn how to build margin into your trade pricing and stop undercharging.
Opening just a few hours on weekends can mean more loyal customers and better margins. This post shows tyre garages and fitters how to make it work.
Stock issues happen. This post shows tyre shops, MOT centres, and mobile fitters how to keep the sale — even when the customer’s tyre isn’t in.
Want your staff to upsell tyres without pressure? Teach them how to spot worn tyres the easy way — no technical knowledge required.
Tyres might not be your main focus — but they can still bring in profit. Here’s how smart garages sell more tyres in the background, without stocking or pushing.